Disclaimer: License verification using eLicense Ohio reflects an accurate representation of information maintained by the Board as of the date of the verification. Disclaimer: Information gained from this website is provided as a public service, and may be incomplete. Current TLS Version:. O hio. Have a licensing question? Contact your licensing board or check their website. Help desk representatives are not trained to answer licensing questions.
Technical Support - Help desk representatives are available weekdays AM to PM to answer login or registration questions by calling Callers may experience extended wait times due to the high number of calls. License Look-Up To look up an individual or a business, complete the information below and click 'Search'. Search Individual Business. Note: When searching for a licensee or certificate holder it is recommended to start by selecting the Board and enter the name or partial name of the licensee.
The entry of more search criteria will help to narrow down your search results. Last Name. First Name. Middle Name. County --None License Type --None Call them. All policies labor rates, diagnostic fees, guarantees, methods of payment, etc. Ask if the shop customarily handles your type of vehicle. Some auto repair facilities specialize in repair work for certain types of vehicles. Most vehicle manufacturers recommend specific repair procedures and equipment for the repair of their vehicles.
Ensure that the facility you choose is trained in these procedures and has the proper equipment. Ask if the shop is familiar with the type of repair you need, especially if you need major work.
When a written estimate is required, you must be given a copy. Ask if the prices quoted are for new, used or rebuilt parts.
Make sure the written estimate clearly states which condition. You can cancel repairs if they exceed the estimate and the repair shop must reassemble the vehicle, unless it is unsafe to drive. The shop may charge you for tear-down and reassembly only if you were given notice of that charge on the estimate. You are entitled by state law to get back any replaced parts if you requested them initially.
However, the repair shop may charge a fee and, if the parts are under warranty agreement with the manufacturer or distributor, they may not be returned to you. Repair Estimate The estimate must include: The shop's name, address and telephone number. The customer's name, address and telephone number. Date and time of estimate. The year, make, model, odometer reading and license tag number of the vehicle. Proposed work completion date. Description of customer's problem or request.
Labor charges based on a flat rate, hourly rate, or both. Estimated cost and charges for repair. Charges for shop supplies or for hazardous or other waste removal. Charges for making an estimate and the basis for the charge.
The customer's intended method of payment. Name and telephone number of any alternate person the customer would allow to authorize repairs. Terms of the parts and service guarantee. Notation if customer wants replaced parts returned. Charge for daily storage. Shops notify customers after repair work is completed; customers will then have three working days to pick up the vehicle before storage fees may be charged.
Disclosure statement. Repair Invoice Check the invoice carefully. The invoice must include: Date and odometer reading.
Description of work. Labor, parts and other merchandise costs. Nature of parts new, used, rebuilt, etc. Guarantee, if any. The clerk will issue a certificate directing the shop to release your vehicle. A law enforcement officer will help deliver the certificate to the shop, if necessary. The repair shop has 60 days to file a lawsuit to recover the bond as payment for the repair. If the shop does not sue within 60 days, the clerk will return the bond money to you.
The shop, however, can still file suit after release of the bond money. If the shop refuses to release your car after it gets the certificate, you may: Consult an attorney and bring legal action against the shop. The winning party may receive attorney's fees and court costs. Ask the State Attorney's Office in your area to file criminal charges against the shop as it is a misdemeanor for the shop to refuse to release your car when it gets a certificate.
After the Repairs Keep good records. Keep all paperwork associated with repairs, including warranties. Reward good service with repeat business. It is mutually beneficial to you and the shop owner to establish a relationship. If the service was not all you expected, don't rush to another shop. Discuss the problem with the service manager, owner or president of the company.
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