During the freeze events, our Windows Task Manager revealed that aupdate. After waiting a few minutes--assuming the update would complete on its own--we were still unable to use the desktop and, worse, were unable to shut down the system without a hard reboot. Symantec says they haven't heard any consumer complaints like ours. Should you decide to uninstall Norton Internet Security , there is an uninstall option on the All Programs listing, but we found it wasn't perfect. In other words, it won't necessarily remove all traces of Norton Internet Security from your PC.
To do so, says Symantec, you will need to use the Norton Removal Tool. In the end, however, ever after using both the uninstall application and the Norton Removal Tool, we still found registry keys and program file folders on our test machine. These we had to remove manually before installing our next text Internet Security package. Unlike with Kaspersky, you can't change the look and feel of Norton Internet Security Unlike McAfee Internet Security , Norton's interface isn't very intuitive or pleasing to the eye.
Our central problem is that while Norton Internet Security offers some useful features, we had no way of tweaking or learning more about any of the features. Drilling down into the configuration settings, we see "Turn on Suspicious Activity Monitoring" or "Turn on Bloodhound heuristics"--but do we really need these features? Symantec provides us with very little additional information for example, the built-in Help file says only "Turn on Bloodhound heuristics," not what it does , continuing with a practice adopted long ago by Symantec of making decisions for the user rather than presenting the user with options.
Then there's my favorite "Turn on Advanced Mode" under the Suspicious Activity Monitor--it's not on by default, so should we turn it on? Apparently the only difference between regular and Advance Mode is that the Suspicious Activity Monitor will log it in regular and alert you in Advanced mode. Again, you have to accept that Norton has your best interests in mind.
The difference between these products is that Kaspersky offers a thorough PDF user's manual explaining your choices. Norton does not. Nor can you truly customize these in any meaningful way, with few options to provide unique rules. Symantec limits if not removes a user's ability to customize and tweak individual settings throughout Norton Internet Security ; for example, there's no quick way to set Norton to only scan new or recently modified files.
We're also not keen on Symantec's use of a large yellow block in the task tray that says Norton all the time. While other vendors have discrete icons, even icons that rotate or blink, we found the constant advertisement in the lower-right-hand corner visually distracting and unnecessary.
Norton Internet Security 's pop-up alerts were no bigger or smaller than its competitors. Thus, we cannot, at this time, rank the latest offering from Trend Micro. Check back in a few weeks to see any updates to this review. For a look inside, see our Trend Micro Antivirus plus Antispyware slide show.
By comparison, Panda Antivirus offers its three-user license for the same price. Should you decide to remove Trend Micro Antivirus plus Antispyware , the program includes its own uninstall icon.
Interface The interface is a simplified version of the one used in Trend Micro Internet Security Still, compared with the brooding, overbearing look and feel of Norton Antivirus , we really like it. Features are accessed along the left-hand margin, while the large right window is used for detail.
Configuration options occasionally pop up additional windows, but never more than one. We really like the configuration option that allows us to control the level of alerts--either it will show us all the possible alerts, or it groups them and only occasionally displays a message. We think that's great, since more advanced users might not want to be informed of everything, where casual users will appreciate the application's attention to detail.
Features Trend Micro continues to streamline its scanning process, this year combining antivirus, antispyware, and antirootkit scans into one engine. When the scans are complete, Trend Micro Antivirus plus Antispyware displays information about each threat. For remediation there's a large Fix This button, or you can click the specific graphic to see what's wrong. We experienced only minor issues with this approach. Upon installation, our Identity Privacy icon displayed red.
Clicking either the Fix This Issue button or the Identity Privacy icon took us to a rule creation page. Now what? To get the Identity Privacy icon to go green, we either had to create a rule or turn off the feature, yet we were not given enough information to make that choice.
Keeping Identity Privacy enabled assumes that you are comfortable providing personal details such as passwords and credit card information. Rather than fill out real information, we created a faux Social Security number of to satisfy BitDefender's request without disabling the feature. For the moment, the icon is green, but we're on the fence whether to keep the Identity Privacy feature enabled or disable it completely.
Features BitDefender Antivirus covers a lot of ground, protecting your system from viruses, spyware, privacy breaches, phishing attacks, and rootkits. And BitDefender is the only antivirus product we've seen that advertises a Gamer mode, minimizing protection alerts and resources while you're off playing games.
For out-of-the-box protection, for the most part, we agree with BitDefender's default settings. For instance, with antivirus scans, the default setting scans files during boot, recently accessed files, packed files although not archived files , incoming and outgoing e-mails--so far so good. The only difference with the more aggressive setting available is the addition of scanning activity on port 80 and port Body "Warning—your computer is infected! Warning signs Fake anti-virus spyware programs often generate more "alerts" than the software made by reputable companies.
You may be bombarded with pop-up alerts, even when you're not online. Scammers commonly use high pressure sales tactics to convince you to buy NOW! The alert may request you to pass on the "warning" to "others in your address book" or "everyone you know".
Broken or oddly phrased English. The message is not addressed to a specified recipient, instead it is addressed to the 'account holder' or uses another generic title. If your computer has been infected, it may dramatically slow down. Other signs that your computer has been infected include new desktop icons, new wallpaper or your default homepage is redirected to another site.
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